Sixt
Port Douglas, Australia
Directions to desk
Your way to SIXTOur SIXT branch is located at Shop 16, Coconut Grove, 56 Macrossan Street at the junction of Macrossan and Davidson Streets. By CarDrive down Davidson Street until Macrossan Street junction, turn right and the SIXT branch will be 30m on the left hand side. SIXT ParkingYou can find our SIXT parking in the Coconut Grove car park which is part of the complex where our SIXT branch is located. Return informationThere is a SIXT car park located in the Coconut Grove Resort car park. Please return keys to a SIXT staff member in the SIXT branch or in the drop box located behind car spaces 19 and 20 in the Coconut Grove car park.
Supplier details
Opening Hours
| Sun | 08:00 - 12:00 |
| Mon | 08:00 - 17:00 |
| Tue | 08:00 - 17:00 |
| Wed | 08:00 - 17:00 |
| Thu | 08:00 - 17:00 |
| Fri | 08:00 - 17:00 |
| Sat | 08:00 - 12:30 |
DEPOSIT AND PAYMENT CARD INFORMATION
ACCEPTED American Express, MasterCard (not prepaid), Visa (not prepaid). A deposit amount from a minimum of AUD 200 will be charged against your credit card for the duration of the rental. Your deposit is a guarantee held in the event of damage/theft of the vehicle. This will be released if there is no theft or damage during the rental period. Please note that this does not represent your total excess liability which can be found in the Insurance Coverage section. Credit card(s) must be valid for up to 6 months after the rental has ended. NOT ACCEPTED: No other payment types will be accepted. Virtual payment cards are not accepted. A valid credit card in the first name and surname (no abbreviations) of the lead driver must be presented at the rental desk in order to pre-authorise/charge a deposit. Please be prepared to provide the PIN number of the credit card(s) presented as suppliers could require this to proceed with the rental contract. In the event that you fail to present a valid credit card, there is a lack of sufficient funds available on the credit card or the credit card is not in the lead driver's name, the car rental agent may refuse to release the vehicle. In these instances, no funds paid will be reimbursed.
Useful Information
Driver's age
25 to 80 years.
Young driver's age: 21 to 24 years.
Customers who fall outside the age limitations will not be able to hire a car unless there is a young or senior driver fee specified in this section. Please note that if applicable, this fee will be included in the rental price and will be payable on arrival at the rental desk in the local currency.
Travel Restrictions
Territorial restrictions
Parts of Australia are not suitable for access by rental vehicles. To prevent damage to the vehicle and for your own personal safety we strictly enforce conditions that restrict use of the vehicle in such areas. Unless we have given our prior written consent, you must never take the vehicle:
(a) on any Unsealed Road unless it is a four wheel drive (4WD) vehicle which has a transfer case with an independent Low range and Hi range gearing capability and all terrain tyres as confirmed by the hiring location;
(b) in any area above the snow line, where snow chains are required unless you have purchased Snow Pass;
(c) Off road including driving on beaches or through streams, dams, rivers or flood water;
(d) between mainland Australia and Tasmania in either direction;
(e) across state borders into or out of the Northern Territory or Western Australia,
(f) into or out of Weipa (Queensland);
(g) onto any island with the exception of:
(i) Kangaroo Island;
(ii) Stradbroke Island;
(iii) Magnetic Island;
(iv) Bribie Island;
(v) Phillip Island; or
(vi) Bruny Island,
(h) through any river, stream, creek, tidal crossing, flood water or flood prone road on roads that are otherwise unsafe or closed.
In the Northern Territory, you may not drive the vehicle outside of any town or city limits between sunset and sunrise.
Additional geographical restrictions apply in remote areas of the Northern Territory, Queensland and Western Australia.
Road Tolling
Tollaust Pty. Limited (ACN 050 538 693) (Linkt) provides a toll payment facility for payment of tolls incurred when the vehicle is driven on a toll road during your rental of the vehicle.
Linkt will charge you and you must pay for tolls in accordance with the Linkt Terms and Conditions which form part of the Rental Agreement including the following amounts: (a) the amount of any toll incurred; and (b) a service fee of $3.30 (including GST) for each calendar day on which a toll is incurred and charged using the Linkt toll payment facility.
You may use your own tolling tag in the vehicle during the rental period. You are responsible for correctly mounting the tag (no mounting will be provided by Sixt). There is no damage protection for any damage caused by incorrect mounting or installation of any toll tag and you will be responsible for all damage costs we incur. In the event any tag is faulty, is not detected on a toll road or payment using the tag otherwise fails, you may be charged by Linkt in accordance with Linkt Terms and Conditions.
Please do not add the Sixt vehicle to a personal tag account. If you do this, Sixt will not be liable to you in the event you are charged for trips outside of your rental period.
